HOOP is built on small circles of people who trust each other. These guidelines exist to keep every circle safe. They apply to everything on HOOP: messages, calls, posts, rooms, games, music, avatars, and channel broadcasts. They are part of the Terms of Use — breaking them has consequences.
Zero tolerance. Objectionable content and abusive behaviour are removed and the accounts responsible are suspended or terminated — without notice, without refund. Content endangering children is reported to law enforcement.
Rooms (music, games, werewolf, work, channels) each have a host and a purpose. Don't hijack rooms, drown out others, or use broadcast surfaces to push content people didn't sign up for. In masked or anonymous spaces the rules still apply — anonymity is not immunity.
Report a message — long-press the message → Report.
Report a post or profile — open the ⋯ menu → Report.
Block someone — their profile → ⋯ → Block. They can no longer reach you or see your content.
Urgent or outside the app — email legal@hoopcomm.com.
Every report is reviewed and acted on within 24 hours. Reports are confidential — the person you report is not told who reported them.
If you think we got it wrong, appeal by email and we will take a second look.